The information below is paid for and provided by the agency.
NAHC does not warrant its accuracy or completeness.
Agency Description:
Home Care Assistance is North America’s premier provider of live-in care for seniors. We specialize in 24 hour a day, 7 day a week, live-in home care, senior care, elder care, Alzheimer’s and dementia care for Seniors. You can rest assured that the seniors in your life are receiving the very best in elder care with Home Care Assistance.
* Leadership by Example – Kathy N. Johnson, PhD, CMC, is a Certified Care Manager and the Co-Founder of Home Care Assistance, Inc. She holds a Doctorate in Psychology from the Illinois Institute of Technology. Kathy is committed to serving the needs of seniors nationwide and providing exceptional service to all her clients.
* Live-In Specialists – We are the live-in specialists. Our caregivers are experienced and trained in round-the-clock care. Clients and their families can have peace of mind with live-in caregivers that monitor safety, attend to any immediate or daily needs and provide companionship.
* Our Services – We are proud to have a distinguished reputation for high-caliber caregivers. Our caregivers take a holistic approach to our clients by encouraging independence and engaging them in physical, mental and social activities. Our caregivers lend a hand with meal preparation, personal hygiene, bathing, medical reminders, transportation and more, on both an hourly and live-in basis.
* We are available 24/7 – We are available by phone 24 hours a day. We don’t rely on voicemail, even during evenings and weekends. We are on call day or night for all the clients we’re privileged to serve.
* Our Network – We are the trusted provider of home care services to the clients of care managers, assisted living and nursing communities, hospitals and senior centers throughout the area. Our clients are referred to us from many channels, and we continue to build relationships within the community on a daily basis.
* Our Caregiver Screening – We only hire one out of every twenty-five caregiver applicants. All caregivers must have at least two years of senior care experience. We also check references, criminal backgrounds, driving records and work authorization documentation. Finally, we administer our exclusive Caregiver Personality Screening, developed by our on-staff PhD psychologists, which verifies honesty, kindness and conscientiousness, all essential traits in our employees.
* Our Caregiver Training: Based on the scientifically studied lifestyle choices of the world’s longest living people, our exclusive Balanced Care Method trains our caregivers to provide moderation and variety to our clients in the areas of nutrition, physical exercise, mental stimulation and sociability.
* Flat Rate: We have a flat rate fee structure, which means that as the level of need increases, our rates do not. These rates are inclusive of bonding and insuring, employee taxes and workers compensation.
* Our Live-In Care Expertise: Our in-home caregivers are trained to attend to any immediate or daily needs, monitor safety and provide companionship to our clients. Live-in care makes an affordable option for seniors who choose to have long-term care 24 hours a day.
* No Long-Term Contract: We require neither a deposit nor a long-term contract, so clients stay with Home Care Assistance only as long as they are 100% satisfied.
* Our "We Will Be There" Guarantee: Our automated time reporting system requires that caregivers check-in and check-out for appointments from a home phone, or our care manager is notified immediately. In the event a caregiver is delayed, your Home Care Assistance care manager will find a suitable replacement right away.
Testimonials:
"My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away -- thankfully, in peace -- clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough." - Dr. Noam Chomsky Professor Emeritus, MIT
"I would like to thank you and the caregivers at Home Care Assistance for the care and compassion you provided to my father. My Dad had several medical complications which restricted his mobility and impaired his health. The assistants provided by Home Care Assistance were professional, knowledgeable and caring. Just as important, they were kind and compassionate human beings that significantly helped his mental outlook and provided friendship and companionship during a difficult period. My Dad genuinely enjoyed the friendship and trust that he developed with his caregivers. I also appreciate your administrative ability to coordinate with our long term care insurance company. I would not hesitate to recommend your service to others." - Sean Downs CEO, Enclarity Inc.
My sincere thanks to you and your staff at Home Care Assistance for coming to my 11th hour rescue back in May. Your Caregiver helped me shower daily, made my bed, prepared meals and did some food shopping, light cleaning and the laundry. She was a gem, always on time, and her manner and demeanor exhibited her many years of experience as an expert Caregiver. She was dependable, calm, caring and trustworthy. I also enjoyed her lovely sense of humor. I also salute you for your flexibility in making the effort to accommodate a prospective client at the last minute, as well as your reasonable cost for the excellent care received. - Patricia L. Waller Retired U.S. Diplomat
"I could not have been more pleased with your company's services, and most of all, the assigned caregiver. The pre-visit to my home was very reassuring that I was dealing with a company of integrity. My caregiver never stopped trying to find things to do for me. The cost was well worth the service. I would not hesitate to recommend your service in the future." - Jeanne Olson
"I wanted to write you to thank you so much for your valued employee, Vicky. She has helped our family and especially my father-in-law (Pop) so very much. We adore her warm and loving personality and attention to detail. When there was an emergency yesterday with Pop, she did not hesitate to take action. She did in fact save his life as he had lost over four pints of blood. His surgery this morning was a success and I had to let you know how grateful I am that Vicky was there to help us. You are truly blessed to have such talent working for you. Take care and have a wonderful day." -
Tonya M.
"My wife's mom, in addition to my wife and I, have been very impressed with the sincere interest that Home Care Assistance has for their clients. The caregivers who have been assigned to my wife's mom are wonderful. All of our rescheduling needs have been seamless. My wife's mom is thrilled each time Carolyn comes for a visit, often on weekends." -
Dr. Jim Brosnan
"I just wanted to take a moment and tell you and your staff, thank you very much. It has been a pleasure meeting and working with both Sharon and Linda. Both these ladies were so kind and accommodating to our weekend schedule so that we could get home care started immediately, this is a great feeling of relief for all of us. Their time, patience, kindness and smiles were much appreciated. Often today we only hear the bad things about our company or employees, so I wanted to share with you what a great job these ladies have done with my Aunt so far. It really makes this adjustment much easier for her, she was even looking forward to meeting her new caregivers this week based on the positive experience she had with Sharon and Linda. We can't possibly say enough nice things about them and about the service and care we have received so far. Thanks for providing a much needed service with kindness and compassion." -
Kelly O.
"Because I'm so pleased with your service, feel welcome to share my testimony about my relationship with you, with anyone you like.
I am a 49 year old single man diagnosed with Non-Hodgkins Lymphoma. The last 15 months of chemotherapy has proved ineffective. I'm told my only option is a stem cell transplant. That requires 24/7, live-in assistance, among a multitude of other services. Choosing that option, a family member stepped in to be my caregiver, but after 30 days couldn't handle the position emotionally. My hospital social worker gave me a number for a company to call; they use a answering service which started a "game" of phone tag.
I was desperate.
Another family member told me she had personally used a caregiver from Home Care Assistance and was pleased. She gave me your local number...
Bottom-line, your company provided me the choice of several qualified caregivers within 72 hours of my call (including a weekend); and the caregiver I selected from Home Care Assistance (Conrad) was a total blessing and I believe an answer to prayer. "Thank you" doesn't quite cut it, but that's all I have.......thank you very much." -
Jeffrey J. Miller
"The time that Dana spent with Dad made the last months of his life as pleasant as possible. Dana let Dad have his self-respect while being his confidant at the same time. I absolutely could not have asked for a better caregiver for my dad than Dana. The services that you offer your clients are second to none, but the compassion that you show is truly what sets you apart from your competitors! Please give my best to Dana as she is truly an angel here on earth!" -
Jim D.
"I want to thank you and your organization for the outstanding job that you did caring for my uncle these last couple months. The care enabled my uncle to spend his last months in his home and with his friends from the men’s club. My brother and I really appreciate the effort that you made. I think it made a big difference in the quality of my uncle’s life."
- Gregory J. Burkus
"When my father was by himself, he’d just lie in bed all day and never even eat. But with his caregiver helping him, once he’s up and had lunch, he just keeps on going the rest of the day! Having Home Care Assistance makes us feel safe, knowing he’s safe." - Misty Condon
"Over the last seven months, your caregiver has worked with our family, going through the ups and downs of the stresses of having an elderly family member who is no longer able to care for himself. Somehow, she has become more than a paid employee. She has become a trusted member of our father's care-giving team by showing him compassion, friendship and a true commitment to her job, along with a willingness to learn the ins and outs of the unique boundaries involved in such an intimate relationship with a family. This petite young woman may not appear to have the fortitude to handle those situations which we most dread, but she digs deeply and finds the strength and wherewithal to manage even the most frightening of emergencies. For this, we are ever grateful."
- Mary and Lucy P.
"We chose Home Care Assistance because their care managers are extremely personable, caring and responsive. We know we can call them for anything, 24/7. They’ve even managed emergency scheduling requests within an hour." - Ken B.
"Your caregiver was a fantastic care provider. He took a sincere interest in the care and well-being of my Father. He did a great job of communicating health status, providing hands-on care and making sure he received his daily exercise. The caregiver went above and beyond when he attended a difficult physician appointment where he stepped in to be a strong advocate of my Father’s needs, even when the physician incorrectly disagreed. I am personally grateful." - John W. Townsend, Jr.
"I am writing you to express my extreme gratitude with the services that your company has provided my mother over the past month. Without your caregivers and their thoroughness in understanding difficult situations, my mother had a very good chance of not surviving her latest release from the local hospital. It was only your caregivers’ critical observations that saved the day. Again, I am thrilled to have your company working with my mother, providing assistance with great personal support and encouragement to brighten her remaining time here." -
Tom Fletcher
"Moving into a facility is the last thing I’d want. If I just had one or two rooms I’d feel too closed-in. I have a number of collections and I can look at them and watch our hummingbirds any time I want. I’m just so happy to be around this house." -
Mary K.
"I was in a panic and desperate because I knew I would never find a caregiver so late on a Friday. But I found Home Care Assistance and couldn’t be happier with their service! The woman they sent to care for my mother was just wonderful and my mother said she was so glad we found someone to care for her." - Cheryl B.
"I would like to extend a thank you for the great services that Home Care Assistance has provided for my mom. Our caregiver, Cynthia, is wonderful and she is very compassionate and has a lot of patience with my mom. In my opinion, I would recommend Home Care Assistance to anyone that has a loved one in the home that needs care, live-in care." - Ruth D.
"I have been very satisfied with the care provided by the Home Care Assistance home health aides. I have had the aides living in my home for over a year to care for my Mother. The aides have done a very good job in caring for her. They are very patient and considerate. They have been very sensitive to her needs, which is important since she is unable to speak. The agency is also good about providing trained replacements when the aide needs to take time off. I have been very happy with the service and I would recommend it to anyone who needs a home health aide." -
Carol P.
Detailed Description:
Contact Name |
Title |
E-mail |
Phone |
| Scott Brann |
Owner |
 |
864-289-9897 |